Returns & Exchanges

Please review the return conditions before placing your order.

Return eligibility

Damaged or incorrect items must be reported within 48 hours of delivery. Items must be unused, unwashed and unaltered, with original tags, packaging and invoice. Minor colour or weave variations in handloom fabrics are not defects.

Request a return

Contact us with your order details and clear photos or videos of the issue. Please obtain approval before sending an item back.

Refunds

Approved returns are inspected on receipt. Eligible refunds go to the original payment method within 7–10 business days after approval. Shipping charges are non-refundable unless the error is ours.

Exclusions & cancellations

Sale or discounted items, customised or made-to-order sarees, and customer-damaged products are excluded. Orders can be cancelled only before dispatch.